Wednesday, June 25, 2008

Are You Externally Focused?

Recently I have been catching back up on some old standby ‘life lesson’ nuggets. The ones I have been staring at recently share a common thread: the importance of being externally focused. This is one theme that is essential to being successful- both personally and professionally.

I wanted to share three quotes that help capture the essence:

“The tougher the negotiation, the more critical it is to understand that if
someone in the room has to feel okay, it is not you. If someone has to
feel not-okay, that is you.” - Jim Camp

“People listen to you for their reasons, not yours.” - Peter Drucker

“Great leaders understand the important role servant leadership plays in
helping others realize their potential.” – Dan Sanders

These can apply across all aspects of life. Your colleagues, your family, your customers, your partners, even your competitors.

Ask yourself:

  1. Do you make others feel important?
  2. Do you build their vision, their self esteem?
  3. Do you treat others with respect?
  4. Do you practice sound principles- return e-mail or phone messages, follow up on requests?

You can make the impact today. You can build customers for life. You can build enduring relationships. You can build a network of raving fans.

The rewards are great.

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